What We Collect and Why It's Needed
When you register, we ask for basic account details and a phone number tied to your bKash, Nagad or Rocket wallet, since that number is how deposits and withdrawals get matched to your profile. We log device information and session data so returning-user login works the
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same way whether you're on the app or a mobile browser, without re-verifying every visit. Payment references from bKash, Nagad and Rocket transactions are stored to confirm a deposit cleared or a withdrawal was sent to the right wallet; we don't store your wallet PIN. Support
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conversations get logged so an agent can pick up where a previous chat left off. Availability of specific data-handling practices can shift with local law and eligible regions, so what applies to your account may depend on where you're accessing us from. We don't sell your
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data to outside marketers. Internal access is limited to staff who need it for payment checks, account security or support resolution. If you close your account, certain transaction records are kept only as long as needed for wallet reconciliation and dispute handling, then phased out.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.